Sankra Account Rules and Bonus Terms

Key Terms at a Glance

We set out the core rules that govern an account with Sankra Casinos UK below. These figures apply across registration, deposits and bonus play, and sit alongside the fuller conditions explained further down this page.

These limits are fixed and apply regardless of which promotion is active on the account.

Account and Bonus Conditions

Registration requires choosing a username and password, entering personal details and accepting our Terms. Only one account is permitted per person and per household; a duplicate account is treated as a breach of these terms. Players must be 18 or over to register or play.

How Bonus Rules Apply

Only one bonus can be active at a time. When a bonus is live, the real money balance is used first before any bonus funds, and the maximum bet permitted is £5 per spin or hand. Slot wagering counts 100% toward clearing a bonus, while Plinko and live casino games count only 10%, so those games clear requirements far more slowly. Full figures for the current welcome offer, including the 30x requirement and the 10-day deadline, are set out on our welcome bonus page.

Wagering and Expiry

Casino bonus wagering must be completed within 10 days of activation, while the weekly reload carries a 3-day window. The mechanics of how wagering is tracked and cleared are explained on our rollover page.

Prohibited Conduct and Account Checks

The following points apply to every account and are enforced before withdrawals are released:

• Opening more than one account per person or household is not permitted and may lead to account closure.
• Verification requires an ID document, proof of address, proof of payment method ownership and statements, checked within 24–48 hours of receiving all documents, as detailed on our verification page.
• Breaching the £5 maximum bet while a bonus is active can void bonus winnings.
• Players may request self-exclusion, with the account closed within 24 hours, or a time-out through support.
• A 13-question self-assessment test is available to review play patterns.
• Withdrawal requests, including any pending request, can be managed from the cashier, with full process steps on our cash-out page.

These checks protect both the account holder and the integrity of bonus funds.