What documents does Sankra Casino ask for to verify my account?
We request an ID document, proof of address, proof of payment method ownership and statements. All four are needed to complete the check.
Verification at Sankra is completed within 24–48 hours once we receive every document. Finish ID checks early and claim 350% up to £10,000 + 500 free spins without delay.
We ask every player to confirm their identity before a first withdrawal clears. Checks are completed within 24–48 hours of receiving all required documents, so submitting a complete set the first time is the fastest route to getting paid. Searching for Sankra Casino Online usually means wanting to know exactly what to upload and when.
We require an ID document, proof of address, proof of payment method ownership and statements. These confirm who holds the account and that the funds moving through it belong to the same person.
Most rejections happen when a document is partial, expired, or the name on it does not match the account details exactly, or when a payment method cannot be matched to the account holder. Submitting clear, current, full-page copies the first time avoids a second request and a second 24–48 hour wait.
Each document we request serves a specific purpose in confirming an account.
| Document | Purpose |
|---|---|
| ID document | Confirms identity and age |
| Proof of address | Confirms current residence |
| Proof of payment method ownership | Confirms the card or account used is the player's own |
| Statements | Confirms the source and movement of funds |
Once all four are received in a clear, valid state, our checks are completed within 24–48 hours.
Following a simple order reduces the chance of a document being sent back.
Once verification clears, cashier limits apply as set out on our cash-out page, and deposit methods can be checked on our deposits page.
The most frequent cause of a failed check is a mismatch between the name on an ID document and the name on the account, or a proof of address that is out of date. We also need the payment method itself verified, so a card or account that cannot be linked to proof of ownership will be queried before any funds move.
Statements that are cropped, blurred or missing pages slow the same 24–48 hour review, since our team cannot confirm the transaction history behind a deposit. Submitting full, legible, current copies in one go is the simplest way to avoid a repeat request.
Verification sits apart from bonus terms covered on our welcome bonus page and from wagering rules explained on our rollover page — it is purely about confirming identity, address and payment ownership before funds are released.
We request an ID document, proof of address, proof of payment method ownership and statements. All four are needed to complete the check.
Checks are completed within 24–48 hours of receiving all required documents. Sending a complete, clear set the first time keeps it within this window.
Proof of address is usually rejected when it is out of date or does not show your current residential details clearly.
A payment method fails verification when we cannot match proof of ownership and statements to the account holder's name.
Our checks confirm identity, address and payment ownership before funds are released, so completing verification comes before a withdrawal clears.
The most common reason is a name mismatch between the submitted ID document and the account, or incomplete, blurred statements.
5-minute read · Revised Nov 10, 2026